![]() ![]() Continue drilling down to AppDataLocalPackagesMicrosoft.MicrosoftSolitaireCollection_8wekyb3d8bbweLocalStateUserDataGuestStatistic. C:Users (where is the account name that you have logged into Windows with.ģ. In File Explorer, open your profile folder, e.g. Ensure that Microsoft Solitaire Collection is not running.Ģ. Instead, to reset the score to zero you need to do this:ġ. Unusually, Microsoft has not followed its own programming rules and stored the statistics in the Registry. Now here’s my statistics after I’ve zeroed them: You’ll note that as I’m not logged on with a Microsoft Account, Microsoft Solitaire Collection shows me as a Guest. If you are logged on with a Microsoft account, either into Windows or within the Microsoft Solitaire Collection then it’s likely the statistics will be stored ‘in the cloud’ so the following may not work. To stay up to date on this issue, click ‘follow’ within this article to receive a notification when there is a new game version, or additional information available.Let me start off by saying that the following may only be relevant if you are logged on with a local account rather than a Microsoft Account. Any additional information you provide will help them find an even better solution, faster. Our team is committed to improving your game experience. ![]() If you are still experiencing the issue after verifying that you are on the latest version of the game, please submit a ticket here with details about your experience.If you need to update your game to the new version, follow the steps in this article: How do I check for game updates?.The information will be shown next to "Version" at the bottom of that screen.To find your build version, click on Menu > About while inside the game.This has resolved the problem for the majority of players experiencing this issue. Ensure that your game is updated to the most recent build version ( or higher).If you’re having issues with losing Daily Challenges or Game Progress, our team has recently released a new build update that could resolve the problem.įollow these steps to assure you have the most recent fix. New Build Available on Windows & iOS – Version and on Android - Version ![]()
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